You can troubleshoot package task problems from within BCX Manager.
Under Station Information, find the station that is having trouble installing a particular package. Right click it and click 'View Package Tasks for Station(s)'



This will show a list of completed and outstanding packages that are yet to be installed.
If a package is missing from this list you can force a Station Sync using the Station Sync button. This tells the computer to update with the server to check for new packages.



The last tab in the window is for Package Logs. Clicking this will make BCX manager retrieve a log from the station that contains in depth details about deployment.
This will include exit codes and any errors that come up. One of the most common errors is when outstanding windows updates are due to be installed, and the installer fails to continue.
Restarting the workstation will fix this.

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