There is 1 DNS record that the management services require in order to work. The record is a CNAME for the BCX Management Server called BCXMaster.
This is to enable flexibility within your environment so that users aren't forced to use the same server name
and you can follow a specific naming convention.
All client services use this DNS record to communicate with the server.

The Installation Assistant will create the record for you in the correct DNS Domain Name zone if you
would like it to, otherwise you can create the entry yourself as follows.

Open DNS management on a domain controller. Find the relevant DNS zone.
Right click in an empty space in the right hand pane, and select New Alias (CNAME)...

In the new record box, type an Alias Name of bcxmaster and click Browse.

Browse the DNS zone to find the server name of the server that the BCX Server Service will reside on.

Press ok, and advance the Installation Assistant to check the record exists.

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